B1 Nursing Care
Refund and Cancellation Policy
Website: https://www.b1nursingcare.org
Effective Date: October 19, 2026
1. Purpose
B1 Nursing Care understands that clients' care needs and schedules can change. This policy explains the procedures for canceling appointments, changing scheduled services, canceling memberships, and requesting refunds.
2. Appointment Cancellations
Clients should notify B1 Nursing Care as soon as possible when canceling or rescheduling an appointment.
Our proposed standard is at least 24 hours' notice before the scheduled appointment.
Cancellations made with sufficient notice may qualify for a refund, account credit, or rescheduling, depending on the service agreement.
A late-cancellation fee may apply when less than 24 hours' notice is provided, but only when the fee has been disclosed, agreed to where required, and is permitted by law.
Emergency circumstances may be reviewed individually.
3. Missed Appointments
If a client is unavailable for a confirmed appointment, a disclosed no-show fee may apply where permitted by the applicable agreement and law.
Clients should contact B1 Nursing Care promptly if they cannot receive a scheduled service.
4. Cancellations by B1 Nursing Care
If B1 Nursing Care cancels a prepaid service and cannot provide an acceptable alternative, the client will be eligible for a refund or credit for the undelivered service, subject to applicable law and payer requirements.
We will make reasonable efforts to notify clients and arrange rescheduling when possible.
5. Membership Plans
Membership benefits, included visits, prices, and validity periods will be disclosed before purchase.
Unless the applicable membership terms state otherwise:
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Unused visits may be subject to the plan's expiration and carryover rules.
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Services already delivered are generally not refundable solely because a client later changes their mind.
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Refunds for unused prepaid services will be assessed under the applicable agreement and law.
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Recurring billing will be disclosed and authorized before it begins.
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6. Refund Eligibility
Refunds may be considered for:
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Duplicate payments.
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Incorrect charges.
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Prepaid services canceled by B1 Nursing Care and not delivered.
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Eligible unused prepaid services.
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Other circumstances in which a refund is required by the applicable agreement or law.
Refunds are not guaranteed for services already provided unless the applicable terms or law provide otherwise.
7. Nonrefundable Fees
Any nonrefundable fees must be clearly disclosed before purchase and must be permitted by law.
Nothing in this policy excludes a refund or remedy that is legally required.
8. How to Request a Refund
Contact B1 Nursing Care using the website's published contact details.
Please provide your name, contact information, payment date, transaction reference if available, the service purchased, and the reason for your request.
Do not include full payment-card numbers, CVV codes, or PINs.
We may request reasonable information to verify the transaction and assess eligibility.
9. Refund Processing
Approved refunds will generally be returned to the original payment method unless another lawful arrangement is agreed upon.
B1 Nursing Care aims to initiate approved refunds within 10 business days of approval. The time required for funds to appear in your account depends on your financial institution and payment provider.
Applicable legal deadlines take precedence over this target.
10. Recurring Payments and Membership Cancellation
Clients may request cancellation of future recurring payments through available account controls or by contacting B1 Nursing Care.
Requests should be submitted before the next scheduled billing date, in accordance with the disclosed terms.
Cancellation of future payments does not automatically refund previously incurred charges. Eligible refunds will be considered under this policy and applicable law.
11. Insurance and Third-Party Payments
Services paid through Medicaid, insurance, or other third-party programs may be subject to additional billing, authorization, and refund requirements.
Refunds and adjustments will be handled in accordance with applicable payer agreements and law.
12. Billing Disputes
If you believe a charge is incorrect or unauthorized, contact B1 Nursing Care promptly. You may also contact your card issuer to exercise applicable dispute rights.
Nothing in this policy waives your statutory rights or protections.
13. Changes to This Policy
B1 Nursing Care may revise this policy to reflect changes in services, payment arrangements, or legal requirements. The current version will be published on our website.
14. Contact
For cancellation requests, refund inquiries, and billing disputes, contact B1 Nursing Care through the contact information published at https://www.b1nursingcare.org.
B1 Nursing Care
Consumer Credit Card Information and Website Policies
Effective Date: October 19, 2026
Website: https://www.b1nursingcare.org
1. Payment Policy
B1 Nursing Care accepts the payment methods displayed on its website or during checkout. These may include credit cards, debit cards, and other electronic payment methods supported by our payment processor.
All prices, service charges, and applicable fees will be disclosed before a transaction is completed.
By submitting a payment, you confirm that you are authorized to use the selected payment method and authorize the applicable transaction.
2. Credit Card Information and Security
B1 Nursing Care takes reasonable measures to protect payment-related information against unauthorized access, disclosure, and misuse.
Online payments may be processed through a third-party payment service provider. Depending on the payment system used, sensitive card information may be collected and processed directly by that provider.
B1 Nursing Care will not intentionally request complete credit card numbers, card verification codes (CVV), or PINs through ordinary email or unsecured text messages.
We use reasonable safeguards appropriate to our operations and payment-processing arrangements. However, no electronic transmission or storage method can be guaranteed to be completely secure.
3. Payment Authorization and Billing
By completing a transaction, you authorize B1 Nursing Care and its authorized payment processor to charge the amount disclosed at checkout for the service or membership purchased.
You are responsible for providing accurate billing information and maintaining an authorized payment method where required by your service agreement.
If recurring payments are offered, the applicable amount, billing frequency, renewal terms, and cancellation procedures will be disclosed before you authorize recurring charges.
4. Receipts and Transaction Records
Payment confirmations or receipts may be provided electronically. Please retain your transaction records for your reference.
If you identify an incorrect, duplicate, or unauthorized charge, contact B1 Nursing Care promptly so that the transaction can be reviewed.
You may also contact your financial institution or card issuer to report suspected unauthorized transactions.
5. Recurring Payments and Memberships
Certain services or membership plans may involve recurring charges if this feature is offered and properly authorized.
The renewal amount, billing frequency, and cancellation requirements will be disclosed before enrollment.
You may request cancellation of future recurring charges using the available account controls or by contacting B1 Nursing Care. Cancellation and refund eligibility are subject to the applicable agreement, the Refund/Cancellation Policy, and applicable law.
6. Refunds and Cancellations
Refund requests, appointment cancellations, membership cancellations, and billing adjustments are governed by the B1 Nursing Care Refund/Cancellation Policy.
Nothing in this policy limits consumer rights under applicable law or payment-card agreements.
7. Third-Party Payment Providers
Third-party payment providers may collect and process payment information under their own terms, privacy policies, and security procedures.
B1 Nursing Care does not control every aspect of an independent provider's systems or practices.
8. Website Use
Users agree to provide accurate information, use the website lawfully, and refrain from fraudulent transactions, unauthorized access, or misuse of website services.
B1 Nursing Care may restrict access or investigate transactions when reasonably necessary to protect users, the business, or the website.
9. Policy Updates
B1 Nursing Care may revise these policies as its services, payment arrangements, or legal requirements change. The current version will be published on the website with an updated effective date.
10. Contact Information
For questions concerning payments, billing, or these website policies, contact B1 Nursing Care through the contact information published at https://www.b1nursingcare.org.
Please do not send full payment-card numbers, CVV codes, or PINs through ordinary email.
B1 Nursing Care
Privacy Policy
Effective Date: October 19, 2026
Website: https://www.b1nursingcare.org
1. Introduction
B1 Nursing Care respects the privacy of its clients, prospective clients, caregivers, family members, website visitors, and other individuals who interact with our business.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when individuals visit our website, request services, make payments, communicate with us, or otherwise interact with B1 Nursing Care.
2. Information We Collect
Depending on your interaction with us, we may collect the following categories of information:
Personal information
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Name, email address, telephone number, and mailing or service address.
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Date of birth and other identifying information when reasonably necessary.
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Emergency contact and authorized representative information.
Care-related information
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Care preferences and requested services.
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Information needed to coordinate appointments and provide assistance.
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Health-related information voluntarily provided or otherwise lawfully collected for care purposes.
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Relevant care schedules, service records, and communications.
Payment information
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Transaction amounts, payment status, billing history, and receipts.
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Limited payment-method information provided by our payment processor.
Sensitive payment-card details may be handled directly by a third-party payment provider, depending on the payment system used.
Website and technical information
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IP address, browser type, device information, and operating system.
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Pages visited and interactions with the website.
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Cookies and similar technologies, where implemented.
Communications
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Information submitted through contact forms, account registration, appointment requests, telephone calls, emails, or customer-service inquiries.
3. How We Use Information
B1 Nursing Care may use personal information to:
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Respond to inquiries and service requests.
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Evaluate care needs and coordinate appointments.
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Manage client accounts, service records, and authorized communications.
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Process payments, issue receipts, and administer billing.
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Communicate appointment confirmations and scheduling changes.
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Coordinate care with authorized individuals where appropriate.
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Maintain business records and meet legal, regulatory, and contractual obligations.
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Protect our website, detect fraud, and investigate suspected misuse.
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Improve website functionality and service quality.
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Send permitted promotional communications in accordance with applicable law.
We will not use sensitive information for unrelated purposes without an appropriate legal basis or authorization.
4. Health Information and HIPAA
B1 Nursing Care recognizes that health and care-related information is sensitive and should be handled appropriately.
To the extent B1 Nursing Care is subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we will handle protected health information in accordance with applicable requirements.
Permitted uses and disclosures may include treatment, payment, healthcare operations, and other purposes authorized or required by law.
This website Privacy Policy does not replace a separate HIPAA Notice of Privacy Practices when one is required. Not every organization or item of information is automatically subject to HIPAA.
5. How We Share Information
We may share information, when reasonably necessary and legally permitted, with:
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Website hosting providers and technology vendors.
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Payment processors and billing service providers.
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Authorized caregivers and other individuals involved in providing or coordinating care.
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Family members or representatives when authorized or otherwise legally permitted.
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Professional advisers and administrative service providers.
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Government agencies, regulators, courts, or law enforcement when legally required.
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Other parties when necessary to protect individuals, investigate fraud, or enforce legal rights.
We seek to limit disclosures to information appropriate for the relevant purpose.
B1 Nursing Care does not sell personal information for monetary consideration as a stated business practice. Any sharing for targeted advertising or similar purposes, if implemented, will be addressed in accordance with applicable law and required consumer choices.
6. Cookies and Analytics
Our website or its service providers may use cookies and similar technologies to support website functionality, remember preferences, improve security, and understand website usage.
Where required by law, we will provide appropriate notice and obtain consent before using nonessential tracking technologies.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Data Security
B1 Nursing Care uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or destruction.
Access to information is intended to be limited to authorized individuals who require it for legitimate business purposes.
No online system or electronic transmission method can be guaranteed completely secure. Individuals should avoid sending highly sensitive information through unsecured communications.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and care records, resolve disputes, meet contractual obligations, and comply with applicable legal and regulatory requirements.
Certain healthcare records may be subject to specific retention requirements.
When information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it, subject to applicable law.
9. Your Privacy Rights
Depending on applicable law and the circumstances, you may have the right to:
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Request access to certain personal information.
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Request correction of inaccurate information.
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Request deletion of certain information, subject to legal exceptions.
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Withdraw consent where processing is based on consent.
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Opt out of certain marketing communications.
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Exercise applicable rights concerning targeted advertising or other regulated uses of personal information.
Requests involving health records may be subject to separate procedures and legal requirements.
We may need to verify your identity and authority before processing a privacy request.
10. Children's Privacy
Where our services involve minors, personal information should be provided by a parent, guardian, or other legally authorized representative when appropriate.
We do not knowingly collect children's personal information through online features in a manner that violates applicable law.
If you believe information concerning a child has been collected improperly, please contact B1 Nursing Care so that the matter can be reviewed.
11. Third-Party Websites
Our website may contain links to third-party websites or services, including payment platforms.
These third parties may maintain their own privacy policies and terms. B1 Nursing Care is not responsible for independent third-party privacy practices.
12. Security Incidents
If a security incident affects personal information, B1 Nursing Care will investigate and take appropriate steps to address it.
Where required by applicable law, we will provide notifications to affected individuals, regulators, or other parties within the applicable timeframes.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, website functionality, technology, or legal obligations.
The updated policy will be published on our website with a revised effective date. Additional notice or consent will be provided where required by law.
14. Contact Us
For privacy questions or requests concerning personal information, contact B1 Nursing Care using the contact information published at:
Please do not submit sensitive medical or payment information through unsecured channels unless specifically instructed to use an approved secure method.